Frequently Asked Questions

Discover you question from underneath or present your inquiry fromt the submit box.

CCmagnetics only accepts payment via TT (Telegraphic Transfer, also known as bank wire). We accept credit card payments, but the credit card fee is borne by the buyer.

Upon receiving your payment, we will immediately start processing your order. Your delivery date will be calculated from the time we confirm receipt of your payment.

For customized products and products that are out of stock: The default delivery time is 30 business days after payment. If our factory does not have a long queue of orders, the delivery time may be earlier than this.

For in-stock products: We will ship within 7 business days of receiving your payment.

Our company’s policy does not allow us to send out free samples. We keep our operation overhead low, so that we can offer our customers with our quality magnets at very competitive prices.

First, decide the shape and size of magnets, which can server you applications best. Then visit our webpages “How to Choose Permanent Magnet Materials” and “How to Choose a Grade” to decide the material and grade of the magnets you need. Next step is to go to Quotation Request to fill up the form with the information on the magnets and quantity required. After you click the “Submit” button, we will receive your request and provide you with our price quotation.
You could also send drawings to our email: [email protected]

Product value not less than $100

Usually take 1-3 working days. However, if we are not able to supply the magnets you need, such as, either the size is too big, or the shape is too complicated, we may not provide you with our price quotation.

Unfortunately, we do not print product catalogs.
Please refer to our website for product information: https://www.ccmagnetics.com/shop

No. From our experience in serving our customers, we realized that each customer has his/her own requirement for the magnets in terms of materials, shape, size, coating, and tolerance for his/her applications. Therefore, it is difficult for us to keep all of so-called “standard size” magnets in our inventory. We can supply the magnets meeting your custom demand in a short turn-over time.

YES. We can provide both standard and customized products.

Our current magnet applications: magnetic gears, magnetic couplings, magnetic encoders, and more.

For standard products please refer to the parameter descriptions on each of our product pages.

MAGNETIC KNOWLEDGE

What is working point, load line or operating line ?

Working point, Load Line or Operating line: when the magnet is working under open circuit condition, since the effect of demagnetization field, the induction strength of the magnet in working [...]

What is Leakage Flux ?

Leakage Flux: A portion of the flux that doesn’t pass through the air gap, or useful part of the magnetic circuit.

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What is permanent magnetic material ?

Permanent magnetic material:the magnetic material which has high coercivity force. Permanent magnetic material needs strong external magnetic field when being magnetized, won’t easily lose its magnetic properties after saturated magnetization, [...]

What is BR, residual induction (or flux density) ?

Br, Residual induction (or flux density): is the magnetic induction corresponding to zero magnetizing force in a magnetic material after saturation magnetizing in a closed circuit; measured in Gauss or [...]

What is eddy currents?

Eddy currents: are circulating electrical currents that are induced in electrically conductive elements when exposed to changing magnetic fields, creating an opposing force to the magnetic flux. Eddy currents may [...]

What is an alibaba trade assurance? why do CCmagnetics support its use for trading?

What is an Alibaba trade assurance? Trade Assurance is a free service to buyers offered by Alibaba.com that's designed to help create trust between buyers and suppliers. Trade Assurance covers you in [...]