Frequently Asked Questions
Discover you question from underneath or present your inquiry fromt the submit box.
Discover you question from underneath or present your inquiry fromt the submit box.
CCmagnetics is an online e-commerce brand specializing in the design, production, and sale of magnetic components. Our headquarters are in Beijing, China, and our factory is in Tianjin, China.
We are a legitimate, registered business with the Beijing Administration for Market Regulation. Our parent company is Beijing Magnet Business Center.
After you select a product or submit your drawings, our team will provide a quote. Once you accept the quote or confirm your intention to purchase, we will send you a Proforma Invoice (PI). Your order is officially created after we receive your payment.
We will then ship your order within the agreed-upon timeframe. Custom products usually ship within 30 days, while in-stock products ship within 7 days.
This is a common question, but we do not use other platforms for transactions.
For products with a monthly consumption of fewer than 30,000 pieces, including samples:
Currently, only some magnetic rings are in stock. Other products, due to specific requirements for shaft diameter and material, are custom-made.
For products with a monthly consumption of more than 30,000 pieces, please contact our team to coordinate the lead time.
CCmagnetics only accepts TT (Telegraphic Transfer), also known as bank wire. We also accept credit card payments (in both US dollars and euros), but a 2.9% credit card processing fee will be charged by the buyer.
Once we receive your payment, we will immediately begin processing your order. Your shipment date will be calculated from the date we confirm payment.
First, decide the shape and size of magnets, which can server you applications best. Then visit our webpages “How to Choose Permanent Magnet Materials” and “How to Choose a Grade” to decide the material and grade of the magnets you need. Next step is to go to Quotation Request to fill up the form with the information on the magnets and quantity required. After you click the “Submit” button, we will receive your request and provide you with our price quotation.
You could also send drawings to our email: [email protected]
Product value not less than $100
Usually take 1-3 working days. However, if we are not able to supply the magnets you need, such as, either the size is too big, or the shape is too complicated, we may not provide you with our price quotation.
We don't have a general product catalog; each product has its own catalog.
Under each product page, if there's a catalog, there's a download button.
Yes, we do. We can customize magnetic components based on your drawings, or we can design them for you, but payment is required upfront.